Our senior management team have many years of combined mental health and social care experience. They lead by example and are often found at our services themselves, helping our multi-disciplinary and support teams with the day-to-day running of the service or supporting activities. Here are some of the friendly faces you’ll see when you visit Northern Healthcare.
Nicola has over thirty years of senior leadership experience and has an in-depth understanding of the intricacies of the Health and Social Care sector. She has a strong record in leading sustainable growth and transforming operational performance across adult and children’s services.
A leader with a passion for delivering the highest possible quality services, she has dedicated her career to improving outcomes for service users. During her career, Nicola has developed considerable skills and expertise in leading successful teams across a range of areas including the delivery of residential care homes, supported living environments, mental health, learning disability and autism services.
Committed to managing successful, effective teams and fostering a culture of empathy, integrity, and continuous improvement across all levels of organisations ensuring the highest standards of care and support is a key focus of her leadership.
Dawn Cropper is a qualified Health and Social Care professional who draws her experience from forensic mental health, dual diagnosis, substance misuse, mental health rehabilitation, crisis resolution home treatment services, primary care mental health and mental health patient flow.
Dawn works with teams to develop effective networks to engage the workforce in service transformation, improvement, and innovation to drive quality, performance, and outcomes for the individuals we support. As Operations Director, Dawn is a highly resilient strategic thinker who can work at pace while managing complex strategic projects within scope, budget, and timescale.
Dawn is also a qualified CBT Therapist, Nurse Prescriber, and specialist advisor to the CQC – she has supported many inspections over the years. Amongst her experience, Dawn has a BSc Honours in Mental Health Nursing alongside Post Graduate Diplomas in Professional Practice/Leadership and Management and Advanced Practice Cognitive Behaviour with Post Graduate Certificates in Independent and Supplementary Nursing Prescribing and Leadership, Development & Change.
Daniel has over twenty years of finance experience within the NHS and health care settings. He is a multifaceted finance professional specialising in financial accounting, planning and cash management. Daniel has also undertaken roles within finance systems, management accounts, governance and project accounting.
Daniel has a BA Hons in Accountancy and is highly skilled in a wide range of finance and accounting packages. As a highly experienced manager, Daniel has played a key part in the development and restructuring of a number of financial accounting departments including numerous process and system implementations.
Alistair is responsible for leading the Commercial functions within Northern Healthcare, focusing on the growth and development of our models and service offering. Alistair has over twenty years of experience developing strategic and operational excellence within the Health and Social Care sector.
Alistair has a BA Hons in Youth and Community Work and post-graduate qualifications in Leadership and Management.
Alistair has worked in multiple settings across the Health and Social Care sector including mental health, complex care, supported employment, and children’s residential and specialist education settings. An experienced senior manager who has led a number of commercial and business development teams.
Sarah brings over thirteen years of experience in Senior HR leadership within the Health and Social Care industry. Her proven track record of strategic HR management, coupled with her extensive expertise in employee engagement, development, and well-being, make her an outstanding addition to our Executive Leadership Team.
With the entirety of her career spent in the care sector, Sarah is passionate about employee wellbeing and supporting teams to be the best they can be within their roles, through quality training, engagement and support, to enable them to thrive within their roles to provide the best quality of care to those that live with us.
In her spare time, Sarah loves fitness and especially running, she is a proud mum of two wonderful children who keep her hands full.
Paul has over forty years of experience working primarily in Health and Social Care provision across the public, not-for-profit, private, PLC and private equity sectors.
Paul has worked in Local Authority and Commissioning roles , as well as with children’s services, and vulnerable adults with learning disabilities, autism, mental health, physical disabilities, sensory impairment & brain injuries. This combined with significant experience in elderly residential, nursing, rehabilitation, crisis intervention, and domiciliary care means that Paul will provide an objective and experienced perspective to the leadership team and the Board.
I joined Northern Healthcare in 2018 and can whole heartedly say that working for Northern Healthcare has been immensely rewarding. I have been continually challenged and there has never been a dull moment. I have been supported in my career every step of the way and I am now proud to hold the position of Finance Manager.
Northern Healthcare is a fantastic organisation, one that provides an excellent service to our residents. I eagerly await the company newsletter each month, so I can read about all the exciting activities that have been happening across our services. It’s great to see our residents reaching their goals and aspirations.
Northern Healthcare is also committed to celebrating the success of its employees, and actively recognising achievements, by holding events such as the Northern Healthcare Awards. I have been privileged to be part of the judging process this year and have loved reading the amazing nominations that our staff have received.
I am PROUD to be part of the Northern Healthcare team!
I joined Northern Healthcare in 2019 as the Marketing Manager within the Business Development team. I have over 11 years’ experience within various industries but found my passion for the healthcare sector 5 years ago.
I believe that there is something so special about marketing in adult health and social care; being able to share our residents’ recovery journeys with the world, celebrate the amazing team we have here at Northern Healthcare and advocate for mental health is truly an honour.
It is a really exciting time at Northern Healthcare as we continue to grow as a business and help more people access the services they need.
I am so proud to be part of a company that is dedicated to embedding our values, changing people’s lives and promoting a positive culture which allows our team to thrive both personally and professionally.
My name is Jo Willis and I am a Registered Mental Health Nurse. I began my career in mental health as a Health Care Assistant and have worked in Acute, PICU and Rehabilitation services within both Adult and Children Sectors.
I spent 17 years working in hospital healthcare settings before moving into the community and joining NHC at the start of 2022. I have experience managing complex secure units and commissioning of new services. I have also acted as a Regulatory Inspector of hospitals and specialist CAMHS Inpatient advisor. I am a school governor of a local primary school which provides specialist support for children with complex learning difficulties.
I am passionate about mental health awareness, reducing the stigmas associated with mental illness and ensuring the most vulnerable people in our society live fulfilled and enriched lives in safe and caring environments.
I’ve always had an interest in HR and decided to take the plunge and change my career direction in 2008 when I enrolled at night school to study for my Certificate in Personnel Practice at Bury College. I then went on to do the CIPD Leadership & Management degree and finished with my MSc in Human Resource Management, both from the University of Salford. Working full-time whilst studying allowed me to not only gain the theory-based knowledge but also the valuable hands-on experience needed to progress in HR. I eventually moved into a HR role within the Mental Health industry and have never looked back.
I started working for NHC in April 2019 and have loved every minute of it. There are always days which are more challenging than others but knowing that what we are doing as a team is making a difference to people’s lives makes it all worthwhile. In my role, I get the best of both worlds, I get to travel around the sites meeting staff and residents which is great and I also get to spend the rest of my time working as part of the Head Office team in Eccles.
It’s exciting to be part of the NHC team and to be a part of it as we grow and develop. I am especially pleased with the way NHC embraces development and promotion from within. We are PROUD to have Service Managers who started out as Support Workers with NHC and worked their way up.
My name is Asmah Memon and I have a MSc Hons in Psychology and Level 5 in Health and Social Care. I started my career in health and social care as a part-time Support Worker whilst I studied at university.
I have over 16 years’ experience of working in various roles within Health and Social Care settings such as residential homes, supported living and domiciliary care. Extensive knowledge and experience of working with individuals with learning disabilities, autism, acquired brain injury, and mental health. I have also gained a lot of my experience through voluntary work. I joined Northern Healthcare in October 2022 as a Regional Operations Manager. My priorities are always to ensure the delivery of consistently high-quality support within our services, and to provide leadership that offers coaching and guidance for our teams by creating an environment where they can thrive.
My name is Tracey Rowbotham, and I am the Business Development Manager at Northern Healthcare covering the East.
I joined Northern Healthcare in January 2019, mental health was not something I had ever thought about until my family was affected by suicide. The opportunity then came to join Northern Healthcare and I jumped at the chance to be part of an organisation that helps those affected by mental health struggles, and I have never looked back.
Since joining the company my role has allowed me to travel and, at one stage or another, work with all of our services, seeing all the excellent work they do and first-hand how supported living can change people’s lives.
My role is to promote the amazing work our teams do here at Northern Healthcare, build and maintain external relationships and develop new properties allowing us to provide vital support to more people.
There is no better feeling then following someone’s journey, and this is what I am most PROUD of. From an inital enquiry, to hearing about their recovery and progression within a service, of course it’s not all plain sailing, but with help and support their final goal of being able to move back into the community with increased independence can be achieved and I am PROUD to be a small part of that journey.
